A wave of unnecessary panic swept across South Africa recently following widespread social media posts falsely claiming that Old Age Grant payments would be halted if beneficiaries failed to update their documents by April 30, 2025. In response, the South African Social Security Agency (SASSA) has firmly set the record straight.
The false claims quickly gained traction online, leading many senior citizens and their families to believe their grants might be suspended. These misleading messages caused confusion and anxiety among vulnerable beneficiaries who rely heavily on this essential financial support.
SASSA Reassures Beneficiaries Amid Misinformation Surge
In an official statement issued this week, SASSA clarified that there is no truth to the circulating messages, and beneficiaries should not be alarmed. The agency labeled the claims as completely fake and assured the public that no Old Age Grant would be discontinued due to documentation issues by the suggested deadline.
The agency emphasized that these social media posts were not only incorrect but also harmful, designed to stir unnecessary fear among grant recipients. They reassured the public that Old Age Grants will continue as usual in May and beyond.
Grant Reviews Are Specific and Communicated Directly
SASSA explained that only certain types of social grants are subject to periodic reviews. When a review is necessary, the agency contacts the affected individual directly and privately through official communication channels. These reviews are part of normal administrative procedures and are not related to any mass deadline such as April 30.
No action is taken without first informing the relevant beneficiaries, ensuring transparency and giving individuals adequate time to comply with any requirements. This standard procedure is not new and does not affect the majority of recipients unless specifically stated.
Social Media Myths Cause Real Stress

The agency also condemned the ongoing spread of false and misleading information on social media platforms, stating that these fake posts have created unnecessary panic among the elderly and their caregivers. Such fear can have a damaging effect, especially on vulnerable individuals who rely on the grant for their daily needs.
SASSA described the viral posts as “mischievous” and “deeply unfortunate,” highlighting how easily misinformation can disrupt lives when it comes to essential social services.
A Call for Caution in the Digital Age
Spokesperson Paseka Letsatsi urged South Africans to verify any claims about social grants through official SASSA platforms. He stressed that before sharing any grant-related information, people should check the accuracy of the details to avoid spreading panic and confusion among recipients.
SASSA’s official channels such as its website and verified social media accounts are the only trusted sources for updates about grant payments, eligibility, and policy changes. Relying on unverified posts can lead to anxiety and misinformation on a large scale.
Trust the Process and Stay Informed
The agency reaffirmed its commitment to maintaining a smooth and transparent grant distribution process. By directly engaging with beneficiaries when necessary and offering clear communication on updates, SASSA continues to protect the rights and dignity of those receiving support.
Beneficiaries are encouraged to stay calm, remain alert to any real communication from the agency, and ignore fear-driven messages that lack credibility or official backing.
Responsible Sharing Protects Everyone
In closing, SASSA urged all South Africans to think twice before forwarding messages about social grants. Whether in community groups, on WhatsApp, or via social media platforms, spreading inaccurate information can create chaos where there should be stability.
Only by relying on official announcements can beneficiaries stay truly informed and avoid unnecessary distress.
Stability and Assurance for Grant Recipients
As May 2025 approaches, grant recipients can rest assured that the Old Age Grant payments will proceed without disruption. Despite the temporary wave of misinformation, SASSA’s message remains firm, no grants are being stopped due to unverified deadlines. The agency continues to work diligently to provide uninterrupted support to South Africa’s elderly and vulnerable citizens.